MANAGER – CLIENT SERVICES

Marketing Communications agency inMississauga requires a Client Services Manager

As an ClientServices Manager on the business, you will act as the primary contact, managingand coordinating agency resources to ensure all day-to-day client needs are metand all assigned projects are completed smoothly. The ideal candidate for thisrole is a motivated and energetic individual who possess strong organizationalskills, takes initiative, enjoys finding solutions, is detail-oriented, andtakes extreme pride in their work.

RESPONSIBILITIES

• Fulfill daily client    requests, ensuring all assigned projects are executed to plan
• Keep client and account team    updated on the status of account activities
• Possess a top line    understanding of the client’s business and competitive environment
• Maintain competitive    tracking/reviews and provide POVs, when required
• Develop a positive and partnering    relationship with all clients
• Initiate and coordinate the    production process schedule
• Oversee the accuracy and    quality of the agency product
• Produce communication    materials (contact and status reports, etc.)
• Develop work-back schedules    and critical paths for each project
• Coordinate the trafficking    of broadcast and print creative
• Develop and write effective    briefs, under the supervision of the Account Supervisor or Senior Account    Executive
• Provide daily maintenance of    the billing and budgeting process
• Manage all meeting details,    e.g. scheduling, arranging rooms, ordering lunch, taking minutes
• Assemble and collate    presentations and marketing plans
• Assist with building a    positive agency culture

QUALIFICATIONS

• Post-secondary education in marketing/advertising    a strong asset
• Completion of CAAP an asset
• Strong client service    orientation
• The highest quality    standards
• Ability to write effective    communications
• Project management skills,    with a demonstrated ability to multi-task and set priorities
• Highly developed    interpersonal and communication skills
• Superior organizational and    time management skills, with meticulous attention to detail
• Ability to design and    deliver presentations
• Passion for the business and    a continuous drive for results
• Proficient in MS Office

ForIMMEDIATE consideration, please send your resume with a cover letter to: [email protected]. www.ethoscom.ca.